Sunday 7 October 2018

CommVault VM restore : VM Blue Screens (BSOD)

Recently, a CommVault customer requested a VM restore. The routine browse and restore procedure was used to restore the VM successfully. However, the restored VM would blue screen when powered on. 

hmmm... was the VM not backed up properly ? Is the restore procedure right ? Are we missing/ ignoring a flag ?  These were some questions that needed answer.  

but ... CommVault support looked at the issue and identified it to be a bug in V11 SP10 and suggested an upgrade to SP12. (note: there is a workaround available in SP10). 

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