Recently, the backup software failed to capture the system protected files on a windows machine. Commvault error code was Error Code: [6:64]
Upon investigation, it was found the VSS writer 'system writer' was missing on the server.
Here is more details about the system writer.
https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/cc734021(v=ws.10)
This error is explained in detail on the following page
https://blogs.technet.microsoft.com/supportingwindows/2013/08/27/missing-system-writer-case-explained/
In my case, I checked the total number of files and folders on the following path and reduced it to under 10,000.
Upon investigation, it was found the VSS writer 'system writer' was missing on the server.
Here is more details about the system writer.
https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/cc734021(v=ws.10)
This error is explained in detail on the following page
https://blogs.technet.microsoft.com/supportingwindows/2013/08/27/missing-system-writer-case-explained/
In my case, I checked the total number of files and folders on the following path and reduced it to under 10,000.
- C:\Windows\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\
- C:\Windows\Microsoft.NET\Framework\v4.0.30319\Temporary ASP.NET Files\
- C:\Windows\Microsoft.NET\Framework64\v2.0.50727\Temporary ASP.NET Files\
- C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files\