Wednesday 20 November 2019

NetApp LUN block size

While working with Zerto, there was a requirement to ensure NetApp LUN size is a 512 block size.

So, how do you find out the block size of a NetApp LUN in 7 mode?

Here is a command for your rescue.

'LUN SHOW -V'

Tuesday 12 November 2019

Commvault HANA backup job is long running || SAVE DATA finishes with error: [447]

If the SAP HANA backup job fails to complete and the issue is not consistent then you might be experiencing a known issue SAP HANA 1. Refer to the KB here
https://launchpad.support.sap.com/#/notes/ 2360533

There are couple of workaround available but the fix is to upgrade SAP HANA. See screenshot below.



Here is what you is seen on the HANA backup log. 

HANA backup logs:
ERROR   BACKUP   SAVE DATA finished with error: [447] backup could not be completed, [110203] Not all data could be written: Expected 91318386688 but transferred 88986353664





Wednesday 25 September 2019

NetApp disk predictive failure: disk rebuild times

If your NetApp system has experienced a predictive disk failure and you would like to learn the disk rebuild timelines, then the following procedure might be of help for you.

Login to the NetApp Controller via CLI.

1) login to the diag mode.
::> set diag

2) ::*> event log show -message-name raid.rg.disk*

Wednesday 12 June 2019

Commvault restore 0kb files

Hello World,

Hope you are in peace with your creatures and plastics. 

This week while restoring guest files from a deduplication-enabled  Commvault backup of a virtual machine running on Windows 2012 or later, a file-level restore operation completes successfully but creates only stub files (0kb in size). 

Commvault support recommended that the proxy/media agent used for restore has window de-duplication feature installed (using server manager). Once the deduplication feature was installed on the media agent and an additional setting (nEnforceLiveBrowse) was added to the media agent, the restore of files completed successfully. Happy days!

So next time you have this issue, enable windows deduplication on the media agent/proxy and configure the additional setting. 

Rest in next,
Admin

Webconsole report : Unable to edit email recipient

Hello World,

Just last week, I ran into a weird problem where Commvault webconsole would not allow me to update the email recipients of a webconsole report.




After much clicking and scratching, it was found that using a browser other than internet explorer fixes the issue. Chrome worked well for me.

Rest in Next,
Admin

Thursday 7 March 2019

System protected files failed to backup

Recently, the backup software failed to capture the system protected files on a windows machine. Commvault error code was  Error Code: [6:64]

Upon investigation, it was found the VSS writer 'system writer' was missing on the server.

Here is more details about the system writer.
https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/cc734021(v=ws.10)


This error is explained in detail on the following page
https://blogs.technet.microsoft.com/supportingwindows/2013/08/27/missing-system-writer-case-explained/


In my case, I checked the total number of files and folders on the following path and reduced it to under 10,000.
  • C:\Windows\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\
  • C:\Windows\Microsoft.NET\Framework\v4.0.30319\Temporary ASP.NET Files\
  • C:\Windows\Microsoft.NET\Framework64\v2.0.50727\Temporary ASP.NET Files\
  • C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files\ 

Commvault : DR backup to cloud fails to run

 The Commvault DR backup to cloud (an option within Control Panel of Commvault console) was reporting failures.  The CVCloudService.log repo...