NetApp E-Series Autosupport not delivered

If you have configured NetApp autosupport from E-Series and you find that the autosupport messages are not being delivered to NetApp then you should look at the 'Storage Manager Event Monitor' service.

Here is a snippet from the NetApp KB.

Perform the following steps in Windows:

1. Run the command with administrator privilegesservices.msc
2. In the Services window, navigate to Storage Manager Event Monitor
3. Right-click the service and select Properties
4. If the service is not running, click Start and verify if the issue is resolve

Perform the following step for Linux/UNIX:

• Start the SMmonitor service: service SMmonitor start