NetApp E-Series Autosupport not delivered

If you have configured NetApp autosupport from E-Series and you find that the autosupport messages are not being delivered to NetApp then you should look at the 'Storage Manager Event Monitor' service.

Here is a snippet from the NetApp KB.

Perform the following steps in Windows:

1. Run the command with administrator privilegesservices.msc
2. In the Services window, navigate to Storage Manager Event Monitor
3. Right-click the service and select Properties
4. If the service is not running, click Start and verify if the issue is resolve

Perform the following step for Linux/UNIX:

• Start the SMmonitor service: service SMmonitor start

Failed to enumerate LUN

Recently, a customer of ours reported the following error:

Failed to enumerate LUN 
Device path : xxxx
Storage path: xxxx 
SCSI address: 
Error code 0xc00402fa
Error description: A LUN with device path \\xxxx and SCSI address (a,b,c,d) is exposed through an unsupported initiator.

The also reported that they could not enumerate the disks in snapdrive. 

As it turns out, they had not enabled the Vcenter integration settings. 

So, if you are facing this issue as well, then verify the 'VirtualCenter or ESX Server Login Settings' within SnapDrive are accurate and enabled.